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Overview

For any organization, the foremost priorities include maximizing sales and strengthening communication without compromising the cost. At RpAi, we understand this and thus offer our Salesforce services to help you streamline your business processes using a common network, hardware and software platform within your organization.

From Sales Cloud, Salesforce Chatter, to Service Cloud applications, our SaaS-based offerings for Salesforce help small to big enterprises manage the portfolios of their clients, products, employees and partners while redefining the preference and engagement of each.

Business Benefits of Salesforce

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Flexibility

Most significant USP’s (Unique Selling Points) of the Salesforce platform is its high degree of adaptability in every business.

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Easy to manage

A small organization without a great deal of in-house IT knowledge, you will still be able to implement changes.

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AppExchange

In addition to the clouds we have designed ourselves, Salesforce’s ecosystem also comprises applications you can purchase through the AppExchange

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Standard API links

Countless apps in the AppExchange which can be integrated into your Salesforce environment, there are separate apps to which you could link up.

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Business automation

Salesforce CRM helps you increase business efficiency. As it reduces human efforts and depends on the working of AI in various departments.

Salesforce Services

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Salesforce Consulting

We offer Salesforce Consulting services that are capable of improving your Customer services and helping Marketing, and Technology teams.

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Salesforce Customization

We offer cradle-to-grave Salesforce Consulting Services for the cloud that involves developing applications, collaborating cloud applications and supporting cloud solutions.

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Salesforce Appexchange

At RPAi, our expert team uses Force.com domain knowledge to develop applications for companies to deploy on the AppExchange.

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Salesforce Integration

At RPAi, we hold expertise in integrating your firm's existing systems into one centralized, accessible platform.

How can Salesforce help?

Retail businesses require a successful CRM to provide excellent customer service at every opportunity. Salesforce can offer unrivalled engagement in the full customer journey, from marketing to sales, through to support. With Salesforce technology, you can build intelligent and innovative customer-facing apps, or efficiently and effectively manage your customer journey from behind the scenes

Salesforce has also mastered the health care industry by providing a collaborative care portal which enables doctors to interact with colleagues, make referrals, view cases, share x-rays and test results, and much more. This all takes place on a strict, confidential platform where the risk of private data being leaked is kept to an absolute minimum. The health care CRM is also beneficial to patients as they can use the tool online to personally manage their own health.

One of the main focuses for Salesforce in the Financial Services industry is to help increase the levels of trust between customers and professionals within this particular field. Salesforce provides services for investment, retail banking and wealth management. This platform helps you to connect with your customers as individuals and get to know them better by merging all this customer data onto one intelligent platform.

Salesforce technology is helping the telecommunications industry thrive through sales, marketing, support, and operations. In particular, the Sales Cloud simplifies the sales process by providing you with all information on specific sales, customers and products, so when dealing with a customer you have all necessary information at your fingertips. Merging different areas of a telecommunications business through a collaborative network makes it easier to work across the different departments, helping create simple and actionable reports.

Excellent customer service is paramount for the Automotive industry, in order to build on customer loyalty and retention. Salesforce can help you customise your sales and marketing approach by better understanding your customer, and will enable you to support them in a way that keeps them in touch with your brand.